Contact
Talk to the Pupil ERP team
Pupil ERP is built and supported from Srinagar, Jammu & Kashmir by TechKnow. Email [email protected] for sales, pricing, onboarding or support. Schools in the Kashmir valley and Jammu can arrange an in-person visit; everywhere else we run walkthroughs over a call.
Phone & WhatsApp
Ask us by email
We will call you back at a time that suitsWhere we are
TechKnowSrinagar, Jammu & Kashmir
IndiaView on Google Maps →
Office hours: Monday–Saturday, 10:00–18:00
Send us a message
Whether you want a demo, a price for your roll, or just a straight answer about whether Pupil ERP fits your school — write to us here and a person will reply.
If you are an existing Pupil school with a support question, email us directly and include your school name so we can find your workspace quickly.
FAQ
Before you get in touch
How quickly will we hear back?
Same working day, usually within a couple of hours. Our office hours are Monday to Saturday, 10:00 to 18:00 India time. If you call outside those hours, leave a WhatsApp message and we will pick it up first thing.
Will you visit our school?
If your school is in the Kashmir valley or Jammu, yes. We are based in Srinagar and can come to the office to set up your workspace, import your student list and train your staff in person. Elsewhere in India we do the same over a video call.
What happens after we get in touch?
We ask roughly how many students you have, which board you follow and what you use today. Then we set up a working demo with your own classes and fee structure before we meet, so the walkthrough runs on your data rather than sample records.
Who should be on the call from our side?
The people who will actually use the system — whoever runs the fee counter and maintains student records. A demo that only the principal sees is the most common reason a rollout stalls later.
We are an existing Pupil school with a support question. Where do we go?
Email [email protected] with your school name in the subject line so we can find your workspace quickly, or call the number above during office hours. Support is included in your subscription — there is no separate support contract.
Do you charge for a demo or for onboarding?
No. The demo, the setup work behind it, importing your existing records and training your office team are all included. There is no setup fee and no onboarding charge.